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How long is warranty period, how to guarantee after-sales service, and how to solve equipment quality problems?
The warranty period of our equipment is 12 months, but it usually takes about 30 days (1 month) to transport from China to the customer's site, and the installation and commissioning time also takes about 30 days (1 month). Therefore, our warranty period for foreign customers is extended to 18 months from the date of delivery (except for wearing parts). We will provide customers with necessary wearing parts when delivering the goods. If it is necessary to replace the parts, we will send the parts to the customer's site by air, and all cost will be borne by us.